Jonathan Adler

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Careers


Current Openings:

• Product Development and Sourcing Manager–Soft Home
• Retail Design and Construction Manager
• Customer Service Representative
• Product Design Intern (Soft/Hard Home)
• Product Development/Sourcing Intern (Soft/Hard Home)
• Retail Design and Construction Intern
• Wholesale Intern
• Current Retail Store Openings

PRODUCT DEVELOPMENT AND SOURCING MANAGER–SOFT HOME – JONATHAN ADLER HQ, NYC

Job Overview:

Jonathan Adler is dedicated to bringing style, craft and joy to your home. A fast growing home and lifestyle brand it boasts 27 retail locations, a thriving e-commerce business and over 1000 wholesale retail partners worldwide.

The Product Development and Sourcing Manager role is a key position at Jonathan Adler. Partnering with the Product Development and Sourcing Team, this position is responsible for managing the development of product within the growing Jonathan Adler vendor base. With a strong emphasis in soft home product, this role will partner with the Design and Planning departments to develop product, develop and maintain packaging and cost standards, ensure product meets regulatory test requirements, and manage our international vendor base.

This is a challenging and exciting position that requires a strong product category knowledge base, exceptional organizational skills, and effective communication skills working with company management, overseas agents, and vendors.

Essential Functions:

  • Partner with Design/Planning for cohesive strategy for sourcing new developments
  • Manage Costing and MOQ negotiations with vendors for all new PDs
  • Product Development and Management
    • Work with Design Coordinator to update Master Seasonal Order form
    • Partner with design to develop new product and communicate product requirements and deliverables to our agent and vendor base.
    • Work with Design to maintain product knowledge documents
  • Quality Standards – partner with Management to establish QC and testing standards as required for product category. Action standards across vendor base.
    • Ensure packaging meets company standards
    • Coordinate and Manage product testing for category within vendor base and maintain testing logs
    • Coordinate with Customer Service to address any QC issues with production
  • Sourcing Strategy – Partner with management to work toward macro sourcing and production capability goals
    • Resource existing products to different vendors as needed to support supply chain
    • Partner with design on vendor base research for new and continuing developments
    • Travel as needed to work with vendor base
  • Information & Production flow – work with Management to be link between Design and Planning
    • Partner with planning on annual reviews and projections to best meet our supply chain needs and negotiate as needed with vendor base
    • Partner with design to hand off complete actionable product (i.e. designed to specification, packaged, and tested so cost information is complete and product is fully ready to order)
  • Regular, dependable attendance and punctuality

Qualifications:

  • Bachelor’s degree or higher
  • 4+ years of industry experience in Production and/or Sourcing with an emphasis in Soft Home Product is required
  • This position will offer the opportunity to partner on developing a wide range of soft home product so a strong base knowledge of materials, textile constructions, and finishing processes is a must. Background in other product categories is an added value.
  • Knowledge of international testing requirements and ability to communicate and execute to company standard within vendor base
  • Superior analytical skills and ability to balance short term tactical decisions with long term strategic thinking
  • Demonstrates ability to reprioritize based on business needs
  • High level of skill in presentation, written, verbal, and interpersonal communication

We are an Equal Opportunity Employer M/D/F/V

To Apply:

  • Submit your resume and salary requirement to: careers@jonathanadler.com.
  • Please reference the position title in the subject line of your email message.

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RETAIL DESIGN AND CONSTRUCTION MANAGER – JONATHAN ADLER HQ, NYC

Job Purpose:

The Retail Design and Construction Manager is a leadership position that will oversee the design and construction of Jonathan Adler retail stores. This candidate will report to the Design Director on the planning and execution of retail spaces, shop in shop concepts and trade show booths. We are looking for someone with a good work ethic and creativity to continue to uphold and develop the construction needs and interior design aesthetic of the Jonathan Adler brand.

Key Accountabilities:

  • Liaise with Landlord representatives and property management as brand representative for construction on all new spaces
  • Completion of DD plans for architectural and contractor bids
  • Bidding jobs with architects, contractors and trades as needed
  • Site visits for bidding, construction follow-up, and construction sign-off/installation as required
  • Sign-off on all final drawings, plans, fixturing schedules and general construction details for the space
  • Managing the overall budget of the build-outs with minimal change orders
  • Managing the schedules of construction and meeting all necessary deadlines
  • Signing off on all completed construction projects and maintaining final project budgets
  • Developing new designs for store millwork and fixtures as needed
  • Overseeing design related upgrades in existing retail locations as needed
  • Working with wholesale on new designs for trade show booths and installations as needed
  • Assist in special projects when needed

Essential Skill Requirements:

  • Proficiency with the Adobe Suite programs
  • Strong command of AutoCAD required
  • Organization, proactive planning and multitasking skills
  • Proven ability to work under fast paced timelines
  • Strong leadership and management skills

Qualifications:

  • Minimum of 5 years industry experience required
  • Minimum of 3-5 years of Project Management experience
  • Architectural, Retail Design and/or Interior Design background
  • Minimum Bachelor’s degree or higher

We are an Equal Opportunity Employer M/D/F/V

To Apply:

  • Submit your resume and salary requirement to: careers@jonathanadler.com.
  • Reference the position title in the subject line of your email message.
  • Include portfolio or work examples. Applications without work examples will not be reviewed.

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CUSTOMER SERVICE REPRESENTATIVE – JONATHAN ADLER HQ, NYC

Job Overview:

The Customer Service Representative role is paramount in ensuring customer satisfaction. This position will address customer questions and concerns and resolve them in a way that upholds brand reputation while, additionally, finding new and creative ways to suggest products and services. This is a challenging and exciting position that requires strong sales, service, and problem solving skills.

Key Accountabilities:

  • Promptly supply customers with appropriate information regarding products or order and shipment status while relaying feedback to superiors upon customer issue or concern
  • Supply customers with exceptional service, addressing their issues in a way that yields effective, continual problem resolution
  • Process customer’s orders and changes according to company procedures
  • Address customer needs and concerns, thoroughly answering any questions regarding product information
  • Creatively find ways to ensure customer satisfaction, settle any customer issues, and enhance customer experience
  • Correctly interpret customer issues so to produce more accurate customer assistance
  • Effectively prioritize customer follow-ups using an understanding of subject urgency and skills in time management
  • Provide solutions to customer questions and concerns with a detailed understanding of product knowledge
  • Develop a strong relationship with clients and interior designers
  • Creatively recognize opportunity to promote additional products and services
  • Assist in special projects when needed

Qualifications:

  • Bachelor’s degree or higher preferred
  • 1-2 years of experience in a similar home furnishings and design customer service role or in a retail store with a strong service culture; luxury environment preferred
  • Proven skill providing exceptional customer service
  • Proven sales skills with the ability to negotiate
  • Strong attention to detail
  • Customer service oriented; ability to work with a diverse customer base
  • Excellent communication skills, both written and verbal
  • Proficient computer skills and comfort in navigating multiple systems
  • Advanced problem assessment and solving skills that demonstrate good judgment
  • Strong skills in planning and organization
  • Strong customer focus and relationship building skills
  • High level of professionalism and integrity
  • Must have availability for varying schedules

We are an Equal Opportunity Employer M/D/F/V

To Apply:

  • Submit your resume and salary requirement to: careers@jonathanadler.com.
  • Reference the position title in the subject line of your email message.

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PRODUCT DESIGN INTERN (Hard/Soft Home) – JONATHAN ADLER HQ, NYC

Salary -  unpaid/for school credit
Type of Job -  Internship
Job Location - New York, New York

We are seeking talented textile/surface design students with graphic design capabilities. This intern would work hand in hand with the Jonathan Adler design team on a variety of products focusing on graphic design & pattern as it relates to packaging, soft home and hard home goods. We love interns who are familiar with our brand, have strong Illustrator skills, and a go-get-em attitude who can execute individual projects.

Computer Skills required- Strong Knowledge of Illustrator. Working knowledge: InDesign & Photoshop.
This internship will consist of the following responsibilities- Assist design team with development of patterned ceramic products, packaging & all soft home products. This internship focuses on helping to maintain reference library / product development materials, learning how to spec these products, assemble cohesive design presentations & communicate sample comments to vendors overseas. We look for interns who have a strong color sense, a modern design aesthetic, are comfortable creating swatches in Illustrator, working with fonts & drawing in Illustrator.

Please respond with a resume and portfolio that includes at least 3 images of patterns that are in the Jonathan Adler aesthetic to: designintern@jonathanadler.com. Applications without these materials will not be reviewed.

We are an Equal Opportunity Employer M/D/F/V

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PRODUCT DEVELOPMENT/SOURCING INTERN (Hard/Soft Home) – JONATHAN ADLER HQ, NYC

Internship Description:

The Jonathan Adler Design Studio is seeking organized, detail oriented and eager students with an interest in home product development and production. This intern will have visibility to a variety of projects and learn about the process of soft and hard home good development. This internship will focus on helping to maintain reference samples and product development materials, learning about product testing, and supporting organization for design and product development presentations.

Responsibilities:

  • Assist Production Team with tracking the development cycle of hard and soft home products
  • Help maintain and organize production samples
  • Learn how to review and evaluate new products for required testing
  • Develop communication tools for use with overseas vendors

Qualifications:

  • Microsoft Excel
  • InDesign
  • Interns must receive school credit

We look for interns who are highly organized and detail oriented.

To Apply:

We are an Equal Opportunity Employer M/D/F/V

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RETAIL DESIGN AND CONSTRUCTION INTERN – JONATHAN ADLER HQ, NYC

Salary -  unpaid/for school credit
Type of Job -  Internship
Job Location - New York, New York

We are seeking talented designers and design students with an Architectural and/or Interior Design background who can work hand in hand with the Design and Construction team as well as other members of the creative team. Strong AutoCAD skills are a must and the internship will focus on the retail design process. This includes design mock-ups, presentation preparation and project organization as well as design, aiding development of construction drawings and millwork details, attending site visits where possible, and installation of current and upcoming retail store spaces and trade show booths. We love interns with a go-get-em attitude who can execute individual projects and work in small teams. Ideally, we’d like our interns to commit to 2 to 3 consecutive days per week.

Strong background in AutoCAD is a must. Proficiency in Adobe InDesign, Photoshop and/or Illustrator is a huge plus.

Please email resume and work examples to: rdcintern@jonathanadler.com. Applications without a resume and work examples will not be reviewed.

We are an Equal Opportunity Employer M/D/F/V

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WHOLESALE INTERN – JONATHAN ADLER HQ, NYC

Salary -  unpaid/for school credit
Type of Job -  Internship
Job Location - New York, New York

Assist sales team in all aspects of daily functions including, order management, international shipment logistics, sample management, market preparations, showroom maintenance, research projects, and general administrative support.  Must be detailed oriented, efficient, and able to prioritize multiple responsibilities and projects.

Proficiency in Microsoft EXCEL required.
Previous office experience strongly preferred.

Please respond with a resume to wholesalejobs@jonathanadler.com.

We are an Equal Opportunity Employer M/D/F/V

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CURRENT RETAIL STORE OPENINGS – ALL OPENINGS

Click Here for Retail Job Overviews
To apply, please send resumé and cover letter to the email address listed below and indicate the position for which you are applying.

Store Management

Sales Associates

We are an Equal Opportunity Employer M/D/F/V

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