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GENERAL SHIPPING & DELIVERY INFORMATION

Parcel Delivery

We ship most purchases to arrive via parcel service (DPD) within 7-10 business days from receipt of order. Deliveries are made Monday through Friday excluding holidays.

Parcel Delivery Rates*

Merchandise Total UK Mainland UK Offshore Isles, Highland & Northern Ireland
Up to £150 £7.95 £7.95
£150+ Free Shipping* Free Shipping*

 

 

*Shipping rates displayed do not include VAT. Taxes will be calculated at checkout.

Furniture Delivery

Most in-stock furniture and large items deliver via our preferred White Glove service and should arrive to UK mainland destinations within 10-14 business days from receipt of order (please allow 2-3 days for order processing). UK Offshore Isles, Highlands, and Northern Ireland deliveries may take up to 20 business days.

Our White Glove service includes delivery inside your residence to the room of your choice (up to 2 flights of stairs) unpacking, assembly, removal of packaging. Our white glove delivery service provider will schedule a delivery appointment with you once your items have arrived locally.

White Glove Delivery Rates*

Merchandise Total Delivery Rate (excludes VAT)
up to £1,000 £79
£1,000.01 to £2,799.99 £129
£2,800 to £4,999.99 £199
£5,000+ £250

*See individual product pages for exceptions.

*Shipping rates displayed do not include VAT. Taxes will be calculated at checkout.

Custom Furniture

Custom furniture will deliver to most destinations in the UK mainland within 12 weeks from receipt of order. UK Offshore Isles, Highlands, and Northern Ireland deliveries may take up to an additional 2 weeks. Deliveries are made Monday through Friday excluding holidays. For more information, see the delivery times on each item's product page.

International Shipping

Please contact our London store team at london@jonathanadler.com or call 020 7589 9563. For calls outside the UK please contact +44 20 7589 9563. Our team will help you connect with an international freight forwarder for a full quote that includes (but not limited to) duty, taxes, insurance, and shipping fees.

Jonathan Adler is not responsible for any duties/taxes/handling fees or providing customs agents. All international sales are final.